Outage in Documo
Email to Fax notifications not firing
Resolved MinorIncident Report
We are currently investigating an issue causing certain email notifications not to fire for faxes sent via email to fax for a subset of customers. These faxes aren't appearing in the portal and notifications are not being sent. Updates to follow.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 12/16/2022 02:37PM
This incident has been resolved.
MONITORING
about 3 years ago - at 12/16/2022 01:17PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 3 years ago - at 12/15/2022 11:06PM
We are continuing to investigate the issue and will provide updates as we receive them.
INVESTIGATING
about 3 years ago - at 12/15/2022 09:58PM
We are continuing to investigate this issue. Updates to follow.
INVESTIGATING
about 3 years ago - at 12/15/2022 08:35PM
We are currently investigating an issue causing certain email notifications not to fire for faxes sent via email to fax for a subset of customers. These faxes aren't appearing in the portal and notifications are not being sent. Updates to follow.
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