Outage in Documo

Errors within portal

Resolved Minor
April 03, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue where a subset of customers are receiving a 'Response code 503 (Service Unavailable)' error when trying to take certain actions within the portal. Updates to follow.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/03/2023 04:40PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 04/03/2023 03:52PM

The issue has been identified and the team is working to resolve. Updates to follow.

INVESTIGATING about 2 years ago - at 04/03/2023 02:41PM

We are currently investigating an issue where a subset of customers are receiving a 'Response code 503 (Service Unavailable)' error when trying to take certain actions within the portal. Updates to follow.

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