Outage in Documo

Missing Fax Attachments in Email Notifications

Resolved Minor
May 15, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue causing fax attachments to not be included with email notifications. Updates to follow.
Components affected
Documo Email Notifications
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/15/2024 07:18PM

This incident has been resolved.

MONITORING 7 months ago - at 05/15/2024 06:14PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 05/15/2024 06:06PM

The issue has been identified and a fix is being implemented. Updates to follow.

INVESTIGATING 7 months ago - at 05/15/2024 05:55PM

We are currently investigating an issue causing fax attachments to not be included with email notifications. Updates to follow.

Latest Documo outages

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Outbound errors - 3 months ago
Outbound Fax Delays - 3 months ago

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