Outage in Documo

FaxBridge Disruptions

Resolved Minor
July 19, 2024 - Started 5 months ago - Lasted about 23 hours
Official incident page

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Outage Details

We are currently investigating an issue where FaxBridges are showing online, but traffic is not flowing. Our teams are actively engaged and working on a resolution. Updates to follow.
Components affected
Documo FaxBridges
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/20/2024 08:09PM

This incident has been resolved.

MONITORING 5 months ago - at 07/20/2024 03:20AM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 07/20/2024 03:20AM

A fix has been implemented and traffic for Fax Bridge devices has returned to normal.

INVESTIGATING 5 months ago - at 07/19/2024 09:06PM

We are currently investigating an issue where FaxBridges are showing online, but traffic is not flowing. Our teams are actively engaged and working on a resolution. Updates to follow.

Latest Documo outages

Unable to access portal - 2 months ago
Outbound delays - 2 months ago
Outbound faxing delays - 2 months ago
Outbound errors - 3 months ago
Outbound Fax Delays - 3 months ago

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