Outage in Documo

FaxBridge Disruptions

Resolved Minor
July 19, 2024 - Started over 1 year ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating an issue where FaxBridges are showing online, but traffic is not flowing. Our teams are actively engaged and working on a resolution. Updates to follow.
Components affected
Documo FaxBridges

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/20/2024 08:09PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/20/2024 03:20AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 07/20/2024 03:20AM

A fix has been implemented and traffic for Fax Bridge devices has returned to normal.

INVESTIGATING over 1 year ago - at 07/19/2024 09:06PM

We are currently investigating an issue where FaxBridges are showing online, but traffic is not flowing. Our teams are actively engaged and working on a resolution. Updates to follow.

Latest Documo outages

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