Outage in Documo

FMC Outbound Delays

Resolved Minor
August 12, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue causing outbound faxes sent through FMC devices to appear as pending. This is not affecting FaxBridge devices. We are working on a fix and will update as soon as we have more information.
Components affected
Documo FaxBridges
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/12/2024 08:41PM

This incident has been resolved.

MONITORING 4 months ago - at 08/12/2024 08:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 08/12/2024 07:56PM

We have identified an issue causing outbound faxes sent through FMC devices to appear as pending. This is not affecting FaxBridge devices. We are working on a fix and will update as soon as we have more information.

Latest Documo outages

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