Outage in Documo

Errors when accessing faxes

Resolved Minor
April 07, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue causing errors within the portal when attempting to view, print, or download faxes. Updates to follow.
Components affected
Documo Web Portal
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 04/07/2025 05:51PM

This incident has been resolved.

MONITORING 2 months ago - at 04/07/2025 04:47PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 04/07/2025 02:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 04/07/2025 01:27PM

We are currently investigating an issue causing errors within the portal when attempting to view, print, or download faxes. Updates to follow.

Latest Documo outages

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Outbound Delay - about 2 months ago

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