Outage in Documo
FMC devices offline
Resolved Minor
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Outage Details
We are currently investigating an issue causing a subset of our FMC devices to appear offline. This is affecting inbound and outbound faxing on the FMCs specifically. Updates to follow.
Components affected
Documo FaxBridgesLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 05/02/2025 10:00PM
This incident has been resolved.
MONITORING
3 months ago - at 05/02/2025 08:41PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 05/02/2025 05:43PM
The issue has been identified and we are working on implementing a resolution. Updates to follow.
INVESTIGATING
3 months ago - at 05/02/2025 04:12PM
We are continuing to investigate this issue. Updates to follow.
INVESTIGATING
3 months ago - at 05/02/2025 03:15PM
We are currently investigating an issue causing a subset of our FMC devices to appear offline. This is affecting inbound and outbound faxing on the FMCs specifically. Updates to follow.
Latest Documo outages
Inbound fax errors - 13 days ago
Google Cloud Platform Outage - about 1 month ago
Number Provisioning Errors - 2 months ago
Outbound Delay - 3 months ago
Errors when accessing faxes - 4 months ago
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