Outage in Documo
FMC devices offline
Resolved Minor
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Outage Details
We are currently investigating an issue causing a subset of our FMC devices to appear offline. This is affecting inbound and outbound faxing on the FMCs specifically. Updates to follow.
Components affected
Documo FaxBridgesLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/02/2025 10:00PM
This incident has been resolved.
MONITORING
about 1 month ago - at 05/02/2025 08:41PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 05/02/2025 05:43PM
The issue has been identified and we are working on implementing a resolution. Updates to follow.
INVESTIGATING
about 1 month ago - at 05/02/2025 04:12PM
We are continuing to investigate this issue. Updates to follow.
INVESTIGATING
about 1 month ago - at 05/02/2025 03:15PM
We are currently investigating an issue causing a subset of our FMC devices to appear offline. This is affecting inbound and outbound faxing on the FMCs specifically. Updates to follow.
Latest Documo outages
Number Provisioning Errors - 24 days ago
Outbound Delay - about 1 month ago
Errors when accessing faxes - 2 months ago
Fax Numbers Not Providing Fax Tone - 2 months ago
IB / OB Transmission Delays - 3 months ago
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