Outage in Documo

FMCs Offline

Resolved Minor
August 25, 2025 - Started about 9 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue that is causing FMC devices to be disconnected from our network. Updates to follow.
Components affected
Documo FaxBridges
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 08/25/2025 06:21PM

This incident has been resolved.

MONITORING about 8 hours ago - at 08/25/2025 04:06PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 9 hours ago - at 08/25/2025 03:20PM

We are currently investigating an issue that is causing FMC devices to be disconnected from our network. Updates to follow.

Latest Documo outages

Inbound fax errors - about 1 month ago
FMC devices offline - 4 months ago

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