Outage in Documo

FMC Devices Offline in Portal

Resolved Minor
October 06, 2025 - Started 26 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue causing FMC devices to appear offline. This is affecting functionality on both inbound and outbound faxing. Updates to follow.
Components affected
Documo FaxBridges

Need to monitor Documo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 10/06/2025 05:01PM

This incident has been resolved.

MONITORING 26 days ago - at 10/06/2025 03:56PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 26 days ago - at 10/06/2025 02:23PM

We are currently investigating an issue causing FMC devices to appear offline. This is affecting functionality on both inbound and outbound faxing. Updates to follow.

Latest Documo outages

FMC Delivery Issues - 26 days ago
FMCs Offline - 2 months ago
Inbound fax errors - 4 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook