Outage in Documo
Outbound Fax Delays
Resolved MinorIncident Report
We are currently investigating an issue where a subset of customers are experiencing outbound fax delays. More updates to follow.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/12/2025 02:33PM
This incident has been resolved.
MONITORING
about 2 months ago - at 12/11/2025 09:49PM
A fix has been implemented and we are monitoring the results. We will be working through the backlog of faxes through the next few hours and will update here once the backlog is clear.
IDENTIFIED
about 2 months ago - at 12/11/2025 07:35PM
We have identified the issue causing outbound fax delays and are currently working on a fix. More updates to follow.
INVESTIGATING
about 2 months ago - at 12/11/2025 06:18PM
We are currently investigating an issue where a subset of customers are experiencing outbound fax delays. More updates to follow.
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