Outage in Documo
FaxBridge Disruptions
Resolved MinorIncident Report
Summary AI Generated
All FaxBridge devices in Documo's service appeared offline for 16.1 hours, disrupting both inbound and outbound fax traffic while FMCs continued operating normally. The issue was identified and a fix was implemented, followed by a monitoring period before full resolution.
We are currently investigating an issue causing all FaxBridge devices to appear offline, FMCs are operating as normal. This is effecting both inbound and outbound traffic. More updates to follow.
Components affected
Documo FaxBridgesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 04/28/2026 01:21PM
This incident has been resolved.
MONITORING
8 days ago - at 04/28/2026 11:09AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 days ago - at 04/28/2026 12:28AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 days ago - at 04/27/2026 09:15PM
We are currently investigating an issue causing all FaxBridge devices to appear offline, FMCs are operating as normal. This is effecting both inbound and outbound traffic. More updates to follow.
Latest Documo outages
Inbound and Outbound Fax Delays - about 1 month ago
Portal Disruptions - 3 months ago
Portal Disruptions - 3 months ago
FaxBridge Disruptions - 3 months ago
Outbound Fax Delays - 4 months ago
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