Outage in DocuSign

Customers may get errors when trying to reach DS Notary and billing due to AWS Lambda degradation

Resolved Minor
June 13, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign Notary
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2023 09:44PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/13/2023 08:44PM

We are continuing to monitor AWS's status page for updates. DS Notary is still unhealthy. https://health.aws.amazon.com/health/status
Latest AWS update:
Jun 13 1:38 PM PDT We are beginning to see an improvement in the Lambda function error rates. We are continuing to work towards full recovery.

INVESTIGATING over 1 year ago - at 06/13/2023 08:10PM

We are currently investigating this issue.

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