Outage in DocuSign
Delay in responding to support cases logged via Email.
Resolved Minor
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Outage Details
Components affected
DocuSign Customer SupportLatest Updates ( sorted recent to last )
The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
Due to an issue with our case assignment system we are experiencing delays in responding to support cases logged via Email. Our team is investigating to resolve the issue.
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