Outage in DocuSign

Customers may observe degradation in completing document conversions

Resolved Minor
October 02, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign US12 DocuSign US11
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/02/2024 04:58AM

The incident has been resolved. Outage duration and incident timelines are subject to revision pending the results of any related investigation.

INVESTIGATING about 2 months ago - at 10/02/2024 03:52AM

We are currently investigating this issue.

Latest DocuSign outages

The DocuSign app on the Google marketplace is not available to be installed. Customers with it already installed are not impacted (DIRCA-1941) - 4 days ago
Statelocal customers may see errors when sending and signing envelopes (DIRCA-1935) - 5 days ago
Some customers may experience issues uploading multiple documents using Agreement Template Builder (DIRCA-1929) - 7 days ago
Some users may not be able to access our IL-4 environment (DIRCA-1885) - 18 days ago
CLM customers may experience delays in workflows (DIRCA-1879) - 19 days ago

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