Outage in DocuSign

Customers may experience delays in asynchronous document conversions for Word documents (DIRCA-1802)

Resolved Minor
October 08, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign NA21
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/08/2024 08:46PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/08/2024 08:41PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 10/08/2024 08:16PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 10/08/2024 08:02PM

We are currently investigating this issue.

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