Outage in DocuSign

Some users of the Salesforce integration in Gov Cloud may be experiencing errors (DIRCA-2027)

Resolved Minor
December 17, 2024 - Started 3 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign Salesforce
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/18/2024 05:07PM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

INVESTIGATING 3 months ago - at 12/18/2024 03:39AM

We are continuing to investigate this issue which impacts a small number of users. Next update will be provided before 6PM GMT Dec 18.

INVESTIGATING 3 months ago - at 12/18/2024 12:15AM

We continue to work with the Salesforce team to investigate this issue. Next update before 5AM UTC or on status change.

INVESTIGATING 3 months ago - at 12/17/2024 11:13PM

We continue to investigate this issue.

INVESTIGATING 3 months ago - at 12/17/2024 10:11PM

We are currently investigating this issue.

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