Outage in DocuSign

CLM NA11 Reporting Issues (DIRCA-2244)

Resolved Minor
February 28, 2025 - Started 6 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Some CLM customers on NA11 may experience issues using reports, encountering either a continuous spinning wheel or an error message stating "Something went wrong." We are actively investigating the issue.
Components affected
DocuSign NA11
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 02/28/2025 06:32PM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-02-28 12:00 AM UTC until 2025-02-28 05:50 PM UTC.

INVESTIGATING 6 days ago - at 02/28/2025 03:46PM

We are continuing to investigate the issue.

INVESTIGATING 6 days ago - at 02/28/2025 02:57PM

Some CLM customers on NA11 may experience issues using reports, encountering either a continuous spinning wheel or an error message stating "Something went wrong."

We are actively investigating the issue.

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