Outage in DocuSign
Salesforce for Gen customers may be unable to generate documents (Incident 5132)
Resolved MinorIncident Report
Summary AI Generated
**DocuSign – Incident 5132 Summary** DocuSign experienced a minor incident lasting approximately 4 hours in which Salesforce for Gen customers were unable to generate documents. A fix was implemented and the environment was monitored for stability before the incident was fully resolved.
We are actively investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 06/17/2026 11:26PM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
MONITORING
about 6 hours ago - at 06/17/2026 10:58PM
We continue to monitor the environment to ensure stability.
MONITORING
about 8 hours ago - at 06/17/2026 08:41PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 9 hours ago - at 06/17/2026 07:28PM
We are actively investigating this issue.
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