Outage in Dojo
Error messages on card machines preventing some Dojo customers from transacting
Resolved Major
March 25, 2024 - Started about 2 years ago
Official incident page
Official incident page
Incident Report
Some Dojo customers are seeing an error message "unregistered Country" on their card machine and may be unable to transact. We're investigating this urgently and will post more updates as we find out more.
Trusted by 1000+ teams
Need to monitor Dojo outages?
Stop finding out about outages from your users. Monitor 6,020+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 03/25/2024 11:18AM
This incident has now been resolved.
MONITORING
about 2 years ago - at 03/25/2024 09:38AM
Payments should now be working again. Your machine should now be taking payments as normal.
INVESTIGATING
about 2 years ago - at 03/25/2024 08:38AM
Some Dojo customers are seeing an error message "unregistered Country" on their card machine and may be unable to transact. We're investigating this urgently and will post more updates as we find out more.
Latest Dojo outages
Dojo bookings: some customers unable to make new card on file bookings - over 1 year ago
Global IT Outage not affecting Dojo services in the UK or Spain - over 1 year ago
Error messages on card machines preventing some Dojo merchants from transacting - almost 2 years ago
Bank transfers are running late for some customers - almost 2 years ago
Online payments and deposits for Dojo Bookings are down - almost 2 years ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
