Outage in Dojo

Unable to activate new card machine

Resolved Minor
April 13, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We're aware of the issues some customers are experiencing when activating their new card machines. Our team is actively working to resolve this as quickly as possible. We will update this page as we know more. Thanks for your patience.
Components affected
Dojo Card machines
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/13/2024 06:15PM

This issue has now been resolved.

If you were impacted, please restart your card machine. To do this, simply hold down the power button and select 'Reboot.'

INVESTIGATING 8 months ago - at 04/13/2024 03:38PM

We're aware of the issues some customers are experiencing when activating their new card machines. Our team is actively working to resolve this as quickly as possible.

We will update this page as we know more.

Thanks for your patience.

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