Outage in Dojo
Unable to activate new card machine
Resolved MinorIncident Report
We're aware of the issues some customers are experiencing when activating their new card machines. Our team is actively working to resolve this as quickly as possible.
We will update this page as we know more.
Thanks for your patience.
Components affected
Dojo Card machinesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/13/2024 06:15PM
This issue has now been resolved.
If you were impacted, please restart your card machine. To do this, simply hold down the power button and select 'Reboot.'
INVESTIGATING
about 2 years ago - at 04/13/2024 03:38PM
We're aware of the issues some customers are experiencing when activating their new card machines. Our team is actively working to resolve this as quickly as possible.
We will update this page as we know more.
Thanks for your patience.
Latest Dojo outages
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Global IT Outage not affecting Dojo services in the UK or Spain - almost 2 years ago
Error messages on card machines preventing some Dojo merchants from transacting - almost 2 years ago
Bank transfers are running late for some customers - almost 2 years ago
Online payments and deposits for Dojo Bookings are down - about 2 years ago
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