Outage in Dojo

Unable to activate new card machine

Resolved Minor
April 13, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We're aware of the issues some customers are experiencing when activating their new card machines. Our team is actively working to resolve this as quickly as possible. We will update this page as we know more. Thanks for your patience.
Components affected
Dojo Card machines

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/13/2024 06:15PM

This issue has now been resolved.

If you were impacted, please restart your card machine. To do this, simply hold down the power button and select 'Reboot.'

INVESTIGATING over 1 year ago - at 04/13/2024 03:38PM

We're aware of the issues some customers are experiencing when activating their new card machines. Our team is actively working to resolve this as quickly as possible.

We will update this page as we know more.

Thanks for your patience.

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