Outage in Dojo
Bank transfer discrepancies
Resolved MinorIncident Report
Today’s bank transfer might be less than you expected.
There’s nothing you need to do as our team is working to resolve this as quickly as possible. In the meantime, please do not charge your customers again.
Thanks for your patience, and we’ll add any updates to this page as they happen.
Components affected
Dojo TransfersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/14/2024 06:36AM
The transfer issue’s now fixed.
We’ve now sent out the missing part of some businesses’ incomplete transfers today. The funds should hit your account along with today’s transfer in the next few hours. Thanks for your patience
INVESTIGATING
about 2 years ago - at 04/13/2024 05:28PM
Today’s bank transfer might be less than you expected.
There’s nothing you need to do as our team is working to resolve this as quickly as possible. In the meantime, please do not charge your customers again.
Thanks for your patience, and we’ll add any updates to this page as they happen.
Latest Dojo outages
Dojo bookings: some customers unable to make new card on file bookings - almost 2 years ago
Global IT Outage not affecting Dojo services in the UK or Spain - almost 2 years ago
Error messages on card machines preventing some Dojo merchants from transacting - almost 2 years ago
Bank transfers are running late for some customers - almost 2 years ago
Online payments and deposits for Dojo Bookings are down - about 2 years ago
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