Outage in DonorPerfect
Intermittent issues processing payments on New and Classic online forms
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to see intermittent processing issues when donors attempt to submit a donation on both new and classic online forms. We are also seeing errors when attempting to run monthly giving or instacharge. We are working very closely with our processing vendor to rectify the issue as soon as possible. We will keep you updated here. Thank you for your patience.
We are continuing to investigate this issue.
We are seeing intermittent processing issues when donors attempt to submit a donation on both new and classic online forms. We are working with our processing vendor to rectify the issue as soon as possible. We will keep you updated here. Thank you for your patience.
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