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We're pleased to say our cloud service provider has resolved their issue, meaning we're now seeing immediate and sustained improvements.
Thanks for your patience while this issue was resolved.
We'll monitor the situation from here and post a final update once we're totally satisfied it's resolved.
We have confirmed that the problem is due to an issue with one of our 3rd party cloud providers.
Users in our North America region may experience some slowness with other parts of our platform, in particular eCommerce dashboards, in addition to those already mentioned.
We'll post another update shortly.
Sorry for any inconvenience this is causing to your day
We're investigating an issue with delays in refreshing segments and running programs in our North America region (R2).
Sorry if you're affected by this issue. Our tech team are working as quickly as possible to resolve it and get things back to normal. We'll share another update shortly.
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