Outage in dotdigital
Degraded performance with tracking links using ddlnk.net
Resolved Minor
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Outage Details
Components affected
dotdigital Europe - Open and Link Tracking dotdigital North America - Open and Link Tracking dotdigital Asia Pacific - Open and Link TrackingLatest Updates ( sorted recent to last )
Everything is back on track now.
We’ll write a detailed report for the issue we’ve experienced today. It’ll be posted on here as soon as it’s ready (in a day or two).
Apologies about today’s mishap.
The domain ddlnk.net has now been restored by our domain registrar and service has been restored.
We have identified an issue with degraded performance with email tracking links using the ddlnk.net domain. Customers using our alternative default tracking domains or those with custom from addresses are not impacted. Sorry if you're affected, but our tech team are working as quickly as possible to resolve the issue and get things back to normal. We'll share another update shortly.
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