Outage in Dragon (US)

Possible DAX/Dragon Copilot Impact

Resolved Minor

January 20, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Microsoft is currently investigating a potential impact on timely summary deliver for some DAX/Dragon Copilot customers. More details will be provided as it is available from the investigation.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/20/2026 07:55PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 01/20/2026 07:09PM

DAX Copilot for DMO customers/users:
• Remediation actions have been taken for today's incident, and we are seeing improvement in performance.
• We will continue to monitor closely.

DAX Copilot for Epic Nebula customers/users:
• Remediation actions have been taken for today's incident, and we are seeing improvement in performance.
• We will continue to monitor closely.

DAX Copilot for Epic Interconnect customers/users:
• We continue to investigate delays in summary delivery from today's incident.

IDENTIFIED about 2 months ago - at 01/20/2026 06:06PM

We are continuing to investigate.

IDENTIFIED about 2 months ago - at 01/20/2026 05:25PM

Microsoft is currently investigating a potential impact on timely summary deliver for some DAX/Dragon Copilot customers.

More details will be provided as it is available from the investigation.

Latest Dragon (US) outages

test incident - 15 days ago

746968891 NMS Central Auth - 22 days ago

746907948 - 22 days ago

DAX/Dragon Copilot incident - about 1 month ago

DAX Copilot for Epic Impact Remediated - about 2 months ago

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