Outage in Dragon (US)
DAX Copilot for Epic - Nebula Deliveries
Resolved MinorIncident Report
Summary AI Generated
Microsoft experienced a summary delivery failure affecting DAX/Dragon Copilot products in US datacenters, with impact isolated to a few Copilot for Epic and Nebula customers. The issue prevented summaries from being delivered to affected users for approximately 1 hour. Microsoft partnered with Epic to identify and resolve the issue, with a backlog of summaries expected to be completed within an hour of resolution.
Microsoft is investigating an issue reported that summaries are not delivering for DAX/Dragon Copilot products within our US datacenters.
Impact at this time appears to be isolated to a few Copilot for Epic and specifically Nebula customers.
Symptoms may include:
-Summary delivery failing
We will provide more information as it becomes available.
We apologize for any inconvenience and appreciate your continued partnership as we worked to resolve this issue.
Components affected
Dragon (US) DAX Copilot for Epic - Summary Generation & DeliveryNeed to monitor Dragon (US) outages?
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 03/12/2026 07:00PM
Microsoft has partnered with Epic to identify and take corrective action for the issue previously reported where summaries were not delivering for DAX/Dragon Copilot products within our US datacenters.
At this time the issue is considered resolved with an expected backlog of summaries to be completed within the hour.
Impact was isolated to a few Copilot for Epic and specifically Nebula customers.
Symptoms may have included:
-Summary delivery failing
We apologize for any inconvenience and appreciate your continued partnership.
INVESTIGATING
14 days ago - at 03/12/2026 06:01PM
Microsoft is investigating an issue reported that summaries are not delivering for DAX/Dragon Copilot products within our US datacenters.
Impact at this time appears to be isolated to a few Copilot for Epic and specifically Nebula customers.
Symptoms may include:
-Summary delivery failing
We will provide more information as it becomes available.
We apologize for any inconvenience and appreciate your continued partnership as we worked to resolve this issue.
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