Outage in DrChrono
Issues with system slowness and "bad gateway" errors while accessing DrChrono
Resolved MinorIncident Report
We are receiving reports from customers who are experiencing “bad gateway” or “create cash model” error as well as general slowness in accessing the platform. Our team is working on identifying the cause with utmost priority and will send another update later today with our progress.
Components affected
DrChrono drchrono.com DrChrono drchrono iPad EHR DrChrono drchrono iPad Check-In Kiosk ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
almost 4 years ago - at 05/16/2022 02:07PM
Our team has identified and implemented a fix for this issue. We are currently monitoring the results.
INVESTIGATING
almost 4 years ago - at 05/16/2022 12:52PM
We are receiving reports from customers who are experiencing “bad gateway” or “create cash model” error as well as general slowness in accessing the platform. Our team is working on identifying the cause with utmost priority and will send another update later today with our progress.
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