Outage in DrChrono

Issues with system slowness and "bad gateway" errors while accessing DrChrono

Resolved Minor
May 16, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are receiving reports from customers who are experiencing “bad gateway” or “create cash model” error as well as general slowness in accessing the platform. Our team is working on identifying the cause with utmost priority and will send another update later today with our progress.
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/16/2022 02:07PM

Our team has identified and implemented a fix for this issue. We are currently monitoring the results.

INVESTIGATING over 3 years ago - at 05/16/2022 12:52PM

We are receiving reports from customers who are experiencing “bad gateway” or “create cash model” error as well as general slowness in accessing the platform. Our team is working on identifying the cause with utmost priority and will send another update later today with our progress.

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