Outage in DrChrono

DrChrono System Performance

Resolved Minor
October 18, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

DrChrono is currently experiencing slowness or intermittent outages. Our engineering team is looking into this issue. We are sorry for any inconveniences this has caused. We will continue to update this page.
Components affected
DrChrono drchrono.com DrChrono drchrono iPad EHR DrChrono onpatient.com

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/19/2023 04:50PM

DrChrono has resolved all issues. We apologize for any inconveniences this may have caused.

MONITORING about 2 years ago - at 10/19/2023 12:08PM

DrChrono is continuing to monitor system system performance today.

MONITORING about 2 years ago - at 10/18/2023 10:45PM

We believe system performance has improved. We are no longer seeing 503 errors, however you may still be experiencing system slowness. We are continuing to investigate to bring a full resolution.

INVESTIGATING about 2 years ago - at 10/18/2023 10:05PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING about 2 years ago - at 10/18/2023 09:14PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING about 2 years ago - at 10/18/2023 08:09PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING about 2 years ago - at 10/18/2023 07:15PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING about 2 years ago - at 10/18/2023 06:09PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING about 2 years ago - at 10/18/2023 05:09PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 60 minutes.

INVESTIGATING about 2 years ago - at 10/18/2023 03:59PM

We are continuing to investigate the issues with slowness and intermittent outages. We are sorry for the issues this is causing. We will update this status page again in 45 minutes.

INVESTIGATING about 2 years ago - at 10/18/2023 03:07PM

DrChrono is currently experiencing slowness or intermittent outages. Our engineering team is looking into this issue. We are sorry for any inconveniences this has caused. We will continue to update this page.

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