Outage in DrChrono

System Degradation

Resolved Minor
October 01, 2024 - Started about 1 year ago - Lasted 2 days
Official incident page

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Outage Details

We are aware that some users may be experiencing short, transient periods of system degradation every few hours that began yesterday. Our team has worked with our hosting provider to implement some changes overnight and we continue to partner with them to make additional changes to continue to improve performance.
Components affected
DrChrono drchrono.com
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/03/2024 05:06PM

We have worked with our cloud provider to resolve the intermittent performance degradation issues experienced over the last few days. We are now moving this to solved. We are sorry for any issues this may have caused.

MONITORING about 1 year ago - at 10/03/2024 02:46PM

We have worked with our cloud provider to resolve the intermittent performance degradation issues experienced over the last few days. We will continue monitoring for another hour before marking this incident fully resolved.

INVESTIGATING about 1 year ago - at 10/02/2024 03:09PM

We are aware that some users may be experiencing short, transient periods of system degradation every few hours that began yesterday. Our team has worked with our hosting provider to implement some changes overnight and we continue to partner with them to make additional changes to continue to improve performance.

INVESTIGATING about 1 year ago - at 10/02/2024 01:08AM

We will be performing an emergency maintenance tonight at 11:30 PM EST. The Dr Chrono application will be offline for 5-10 min.

INVESTIGATING about 1 year ago - at 10/01/2024 04:14PM

We are aware that some users may be experiencing short, transient periods of system degradation every few hours that began yesterday. Our team has worked with our hosting provider to implement some changes overnight and we continue to partner with them to make additional changes to continue to improve performance.

INVESTIGATING about 1 year ago - at 10/01/2024 04:03PM

We are aware that some users may be experiencing short, transient periods of system degradation every few hours that began yesterday. Our team has worked with our hosting provider to implement some changes overnight and we continue to partner with them to make additional changes to continue to improve performance.

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