Outage in DrChrono

OnPatient

Resolved Minor
December 06, 2024 - Started 11 months ago - Lasted 3 days
Official incident page

Incident Report

Our team is investigating reports of an issue with OnPatient, which may prevent a patient from logging into OnPatient or joining a telehealth visit. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.
Components affected
DrChrono drchrono.com DrChrono drchrono iPad EHR DrChrono Telehealth Platform DrChrono onpatient.com DrChrono onpatient iPhone PHR

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/09/2024 07:53PM

This incident has been resolved.

MONITORING 11 months ago - at 12/06/2024 10:48PM

A fix for this issue has been implemented and our team is monitoring the results.

INVESTIGATING 11 months ago - at 12/06/2024 07:10PM

Our team is continuing to investigate reports of an issue with OnPatient, which may prevent a patient from logging into OnPatient or joining a telehealth visit.

We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.

INVESTIGATING 11 months ago - at 12/06/2024 05:10PM

Our team is investigating reports of an issue with OnPatient, which may prevent a patient from logging into OnPatient or joining a telehealth visit.

We will continue to provide updates as new information becomes available. Thank you for your patience and understanding.

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