Outage in DrChrono
Prescription Issues
Resolved MajorIncident Report
We’re aware of an issue impacting the ability to send prescriptions. Our team is actively investigating and working to resolve this as quickly as possible.
We’ll provide another update as soon as we have more information.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 01/06/2026 01:24AM
We identified the issue impacting prescription transmission and worked closely with our third-party vendor, Surescripts, to investigate and resolve the problem. The issue has now been fully resolved.
At this time, prescriptions should be sending successfully without interruption. Our team will continue to actively monitor the system to ensure stability and prevent recurrence.
INVESTIGATING
4 days ago - at 01/06/2026 12:28AM
We’re aware of an issue impacting the ability to send prescriptions. Our team is actively investigating and working to resolve this as quickly as possible.
We’ll provide another update as soon as we have more information.
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