Outage in DrFirst
PDMP Third-Party Incident
Resolved Minor
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Outage Details
Customers may experience issues accessing Patient Searches via PMP gateway and PDMP reports might not be available. We are working with our partner and will keep this page updated.
Components affected
DrFirst PDMPLatest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 09/02/2025 06:28PM
This incident has been resolved.
MONITORING
13 days ago - at 09/02/2025 05:37PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
13 days ago - at 09/02/2025 04:39PM
We are actively working with our third-party provider to resolve this issue and will provide updates as soon as more information becomes available.
IDENTIFIED
13 days ago - at 09/02/2025 04:02PM
We are continuing to work on a fix for this issue.
IDENTIFIED
13 days ago - at 09/02/2025 03:25PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
13 days ago - at 09/02/2025 03:03PM
Customers may experience issues accessing Patient Searches via PMP gateway and PDMP reports might not be available. We are working with our partner and will keep this page updated.
Latest DrFirst outages
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PDMP Third-Party Incident for Illinois - about 2 months ago
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