Outage in DrFirst

Intermittent Performance Issues - EPCS IDP (Experian/ID.me)

Resolved Minor
September 29, 2025 - Started 28 days ago - Lasted about 17 hours
Official incident page

Incident Report

IDP is currently experiencing an issue, which may affect your ability to authenticate or access services through the IDP. We are working with our 3rd Party vendor to resolve this as quickly as possible.
Components affected
DrFirst EPCS IDP (Experian/ID.me)

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 09/30/2025 01:00PM

This incident has been resolved.

INVESTIGATING 28 days ago - at 09/29/2025 08:00PM

IDP is currently experiencing an issue, which may affect your ability to authenticate or access services through the IDP. We are working with our 3rd Party vendor to resolve this as quickly as possible.

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