Outage in DrFirst

PDMP Third-Party Incident for Texas & Ohio

Resolved Minor
October 15, 2025 - Started about 6 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Customers may experience issues accessing Patient Searches via PDMP reports for the states of Ohio and Texas. We are working with our partner and will keep this page updated.
Components affected
DrFirst PDMP
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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 10/15/2025 01:50PM

This incident has been resolved.

MONITORING about 6 hours ago - at 10/15/2025 01:11PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 6 hours ago - at 10/15/2025 12:52PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 6 hours ago - at 10/15/2025 12:35PM

Customers may experience issues accessing Patient Searches via PDMP reports for the states of Ohio and Texas. We are working with our partner and will keep this page updated.

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