Outage in DrFirst

Intermittent Performance Issues - EPCS IDP (Experian/ID.me)

Resolved Minor
October 29, 2025 - Started 3 months ago - Lasted about 13 hours
Official incident page

Incident Report

IDP is currently experiencing an issue, which may affect your ability to authenticate or access services through the IDP. We are working with our 3rd Party vendor to resolve this as quickly as possible.
Components affected
DrFirst EPCS IDP (Experian/ID.me)

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/30/2025 10:19AM

This incident has been resolved.

MONITORING 3 months ago - at 10/29/2025 10:20PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 10/29/2025 08:54PM

IDP is currently experiencing an issue, which may affect your ability to authenticate or access services through the IDP. We are working with our 3rd Party vendor to resolve this as quickly as possible.

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