Outage in DrFirst

Intermittent Performance Issues - Pharmacy Network - Prescribing

Resolved Minor
November 10, 2025 - Started 6 days ago - Lasted 1 day
Official incident page

Incident Report

Some customers may experience intermittent performance issues while sending prescription at this time. Our engineers are aware and working with third party vendor to resolve this as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 11/11/2025 07:16PM

This incident has been resolved.

MONITORING 6 days ago - at 11/10/2025 07:54PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 days ago - at 11/10/2025 05:05PM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 11/10/2025 04:35PM

Some customers may experience intermittent performance issues while sending prescription at this time.
Our engineers are aware and working with third party vendor to resolve this as soon as possible.

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