Outage in DrFirst

Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)

Resolved Minor
December 11, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/11/2025 06:23PM

This incident has been resolved.

MONITORING about 1 month ago - at 12/11/2025 06:11PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 12/11/2025 05:34PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 12/11/2025 05:30PM

Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.

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