Outage in DrFirst
Intermittent Performance Issues - Electronic Prior Authorization (Myndshft)
Resolved MinorIncident Report
Summary AI Generated
DrFirst experienced intermittent performance issues with their Electronic Prior Authorization (Myndshft) service that caused degraded performance for some customers. The engineering team identified the root cause and implemented a fix. The incident was resolved after 2.6 hours of service disruption.
DrFirst is aware of an issue affecting Electronic Prior Authorization (Myndshft) that may cause intermittent performance degradation for some customers. Our engineering team is actively investigating and working toward a resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/23/2026 07:46PM
This incident has been resolved.
IDENTIFIED
about 2 months ago - at 02/23/2026 06:18PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 months ago - at 02/23/2026 05:42PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 02/23/2026 05:09PM
DrFirst is aware of an issue affecting Electronic Prior Authorization (Myndshft) that may cause intermittent performance degradation for some customers. Our engineering team is actively investigating and working toward a resolution.
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