Outage in DrFirst
Myndshft Pharmacy Realtime Pharmacy Benefits Eligibility Issue
Resolved MinorIncident Report
Summary AI Generated
DrFirst's Myndshft Pharmacy experienced an issue with real-time pharmacy benefits eligibility checks, causing errors and delays when submitting eligibility requests. The incident lasted approximately 19.7 hours before a fix was implemented and subsequently confirmed resolved.
We are currently investigating an issue affecting real time pharmacy benefits eligibility checks within Myndshft Pharmacy. Some users may experience errors or delays when submitting eligibility requests. We will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/24/2026 01:49PM
This incident has been resolved.
MONITORING
11 days ago - at 07/23/2026 09:48PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
11 days ago - at 07/23/2026 06:11PM
We are currently investigating an issue affecting real time pharmacy benefits eligibility checks within Myndshft Pharmacy. Some users may experience errors or delays when submitting eligibility requests. We will provide updates as more information becomes available.
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