Outage in DroneDeploy

Map Processing & Export Delays

Resolved Major
February 23, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Some users may currently be seeing delays with map processing or completion of exports from DroneDeploy. Engineering is actively investigating.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/24/2025 12:47AM

Between February 22nd at noon and 2:00PM Pacific Time on February 23 (20:00 on 2/22 and 22:00 on 2/23 UTC) some users may have experienced delays in map processing and/or export delays and failures. Engineering has resolved this and we expect all queued maps to complete without further intervention.

MONITORING 3 months ago - at 02/23/2025 09:24PM

Processing has been restarted and delayed maps and exports are starting to move through the system again.

INVESTIGATING 3 months ago - at 02/23/2025 09:00PM

Some users may currently be seeing delays with map processing or completion of exports from DroneDeploy. Engineering is actively investigating.

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