Outage in DroneDeploy

Safety AI Delayed Processing

Resolved Major

February 12, 2026 - Started 7 days ago - Lasted 1 day
Official incident page

Incident Report

Safety AI is currently not operational due to a partial outage in our underlying model provider. Customers are still able to review existing data, but new reports are delayed. We are actively developing workarounds.

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 02/13/2026 09:57PM

Between 02/11/2026 at 1:00PM PST (21:00 UTC) and 02/13/2026 at 12:28AM PST (08:28 UTC), new Safety AI reports were not being delivered due to a partial outage with a third-party vendor. Engineering has made updates to address the issue, and all queued reports are being reprocessed. We appreciate your patience.

MONITORING 7 days ago - at 02/13/2026 09:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 days ago - at 02/12/2026 11:25PM

Beginning on Feb. 11, 2026, at 1:00PM PST (21:00 UTC), new Safety AI reports are not being delivered due to a partial outage with a third-party vendor. Engineering is actively developing a workaround to restore functionality. We are treating this with the highest urgency and appreciate your patience.

IDENTIFIED 7 days ago - at 02/12/2026 09:12PM

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