Outage in Dstny

ConnectMe – Login Issues and Inbound/Outbound Call Failures

Resolved Minor

February 26, 2026 - Started about 2 months ago - Lasted 5 days
Official incident page

Incident Report

We are currently investigating an issue affecting ConnectMe in EU West. This is impacting a subset of users and includes login issues as well as inbound and outbound call failures in the affected areas. Our teams are working to identify the root cause and implement a resolution. Updates will be provided every 60 minutes as we learn more. We apologise for any inconvenience caused and appreciate your patience during this time. Dstny Support

Components affected

Dstny EU

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/03/2026 04:41PM

This incident has been resolved.

MONITORING about 2 months ago - at 02/26/2026 10:23AM

Our Platform team has identified the root cause of the issue and implemented corrective measures to restore application services.

We will continue to monitor service availability for the next 24 hours. and do not anticipate any further impact at this time.

Thank you.

Dstny Support.

INVESTIGATING about 2 months ago - at 02/26/2026 10:21AM

We are currently investigating an issue affecting ConnectMe in EU West. This is impacting a subset of users and includes login issues as well as inbound and outbound call failures in the affected areas.

Our teams are working to identify the root cause and implement a resolution.

Updates will be provided every 60 minutes as we learn more.

We apologise for any inconvenience caused and appreciate your patience during this time.

Dstny Support

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