Outage in Cisco Duo

All Deployments: Intermittent Push Notifications Errors to Android devices

Resolved Minor
July 27, 2022 - Started about 3 years ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently investigating an issue causing intermittent Push notifications errors with Android devices on all of our deployments and are working to correct the issue as soon as possible. For two-factor authentication purposes, we recommend closing and re-opening the Duo Mobile App then re-requesting the Push notification to potentially work around the issue. Alternatively please use an alternate 2FA option such as Phone Call or SMS. Please check back here or subscribe to updates for any changes.
Components affected
Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 07/28/2022 02:06PM

We are currently monitoring an issue causing intermittent Push notifications errors with Android devices on all of our deployments and are working to correct the issue as soon as possible.
For two-factor authentication purposes, we recommend closing and re-opening the Duo Mobile App or re-requesting the Push notification to work around the issue.

Alternatively, please use an alternate 2FA option such as Phone Call or SMS.

Please check back here or subscribe to updates for any changes.

INVESTIGATING about 3 years ago - at 07/28/2022 03:13AM

We are currently investigating an issue causing intermittent Push notifications errors with Android devices on all of our deployments and are working to correct the issue as soon as possible.

For two-factor authentication purposes, we recommend closing and re-opening the Duo Mobile App then re-requesting the Push notification to potentially work around the issue.
Alternatively please use an alternate 2FA option such as Phone Call or SMS.

Please check back here or subscribe to updates for any changes.

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