Outage in Cisco Duo
Admin functions impacted when accessing Users and AD Sync on certain deployments
Resolved Major
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Outage Details
We are currently investigating an issue impacting user management and Active Directory sync on selected deployments. Please refer to the status page for further updates.
Components affected
Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo SSO Cisco Duo SSOLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/26/2025 11:43AM
The issue affecting User Management and SSO logins on Duo3, Duo47, and Duo57 has been fully resolved, and all services have been restored to normal functionality.
We will publish a RCA as soon as it is available. You can check back here for the latest information or subscribe for updates.
MONITORING
3 days ago - at 08/26/2025 09:29AM
Following the implementation of the fix, we are seeing signs of recovery. We will continue to actively monitor the results to ensure the issue is fully resolved.
Please refer to the status page for further updates.
IDENTIFIED
3 days ago - at 08/26/2025 09:06AM
A fix has been deployed for the issue affecting User Management and SSO logins on Duo3, Duo47, and Duo57. We are monitoring performance and stability. Please refer to the status page for further updates.
INVESTIGATING
3 days ago - at 08/26/2025 08:09AM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 08/26/2025 08:08AM
We are currently investigating an issue impacting user management and Active Directory sync on selected deployments. Please refer to the status page for further updates.
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