Outage in Cisco Duo

Authentication issues on DUO61

Resolved Major
December 06, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue affecting authentication and Admin Panel logins on DUO61 and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
Components affected
Cisco Duo Admin Panel Cisco Duo Core Authentication Service
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/07/2023 02:07AM

Following a monitoring period, we have confirmed that the authentication issues impacting DUO61 are now fully resolved.
We will be posting a root-cause analysis (RCA) to this incident as soon as it is available.

MONITORING almost 2 years ago - at 12/07/2023 01:30AM

We have applied a fix and are starting to see a recovery for the authentication issues on DUO61.

We are continuing to monitor for full service recovery.

INVESTIGATING almost 2 years ago - at 12/07/2023 12:55AM

We are currently investigating an issue affecting authentication and Admin Panel logins on DUO61 and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.

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