Outage in Cisco Duo

Duo Support Phone System Issue

Resolved Major
July 31, 2024 - Started 3 months ago - Lasted 44 minutes
Official incident page

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Outage Details

We are currently investigating an issue with call handling for our Duo Support Team. If you need to submit a case, please utilize the Duo Support Portal or send us an email to support@duo.com Please check back here or subscribe to updates for any changes.
Components affected
Cisco Duo Phone Support
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/31/2024 04:56PM

The issue with call handling for our Duo Support Team has been resolved.

MONITORING 3 months ago - at 07/31/2024 04:45PM

We have deployed a fix for the issue with call handling for our Duo Support Team and are monitoring the results.

IDENTIFIED 3 months ago - at 07/31/2024 04:35PM

We have identified the issues with call handling for our Duo Support Team and are working to deploy a fix.

If you need to submit a case, please utilize the Duo Support Portal or send us an email to support@duo.com

INVESTIGATING 3 months ago - at 07/31/2024 04:14PM

We are currently investigating an issue with call handling for our Duo Support Team.

If you need to submit a case, please utilize the Duo Support Portal or send us an email to support@duo.com

Please check back here or subscribe to updates for any changes.

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