Outage in Dutchie
Checkout Disruption in BioTrack New Mexico
Resolved Minor
August 06, 2026 - Started 20 days ago
- Lasted about 3 hours
Incident Report
We are aware of an issue affecting New Mexico operators using BioTrack for traceability. Some customers are experiencing failures at checkout. We are actively monitoring the situation and are in contact with BioTrack to facilitate resolution. We will provide updates as more information becomes available.
We will provide updates as more information becomes available.
Biotrack Reference Case number 00004158.
Latest Updates ( sorted recent to last )
MONITORING
20 days ago - at 08/06/2026 07:48PM
We are no longer seeing errors on checkout for Biotrack NM. We are continuing to monitor the situation closely and will continue to provide updates as we work toward full resolution.
INVESTIGATING
20 days ago - at 08/06/2026 07:13PM
We are aware of an issue affecting New Mexico operators using BioTrack for traceability. Some customers are experiencing failures at checkout. We are actively monitoring the situation and are in contact with BioTrack to facilitate resolution. We will provide updates as more information becomes available.
We will provide updates as more information becomes available.
Biotrack Reference Case number 00004158.
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