Outage in Dwolla

[Production] Dwolla Dashboard and API are facing intermittent issues accessing transfers

Resolved Minor
November 01, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We’ve received reports of timeout issues when attempting to access the Transactions page in the Dwolla Dashboard interface at https://dashboard.dwolla.com. The API is also experiencing issues with retrieving transfers. We’re investigating the issue and will provide an update shortly.
Components affected
Dwolla Website - Production Dwolla API - Production

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 11/01/2022 06:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 years ago - at 11/01/2022 03:36PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 11/01/2022 03:34PM

We’ve received reports of timeout issues when attempting to access the Transactions page in the Dwolla Dashboard interface at https://dashboard.dwolla.com. The API is also experiencing issues with retrieving transfers. We’re investigating the issue and will provide an update shortly.

Latest Dwolla outages

Delay in processing ACH transactions and delivery of related webhooks - 9 days ago
Intermittent high response times and timeouts on /customers and /transfers - 2 months ago
Delay in processing ACH transactions and delivery of related webhooks - 3 months ago
[Production] Delays in Operational Notifications related to Transfers and Masspays - 6 months ago
[Production] Secure Exchange, Open Banking, and VAN Creation API Errors - 6 months ago

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