Outage in Dwolla

Delay in processing ACH transactions and delivery of related webhooks in production

Resolved Minor
March 18, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Our support team is working as quickly as possible to recover from this and avoid downstream impacts with the 9:00 AM CT export of Same-day ACH debit and credit transactions. We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.
Components affected
Dwolla API - Production
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/18/2025 02:56PM

This incident has been resolved. All transfers statuses have been updated and webhooks are being delivered.

IDENTIFIED about 1 month ago - at 03/18/2025 02:16PM

The scheduled 9:00 AM CT Same Day ACH processing completed successfully. While the core ACH processing is functioning, there are still delays in webhook delivery. We will post another update as soon as the issue is resolved.

IDENTIFIED about 1 month ago - at 03/18/2025 01:15PM

We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today.

Our support team is working as quickly as possible to recover from this and avoid downstream impacts with the 9:00 AM CT export of Same-day ACH debit and credit transactions.

We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.

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