Outage in Dwolla
Experiencing issues retrieving some Customer resources
Resolved MinorIncident Report
Since 103/27/2025 1:27pm CT, we have been experiencing an issue where retrieving customers by ID for Business Verified Customer Records in the Retry, Document, or Suspended statuses is failing. This issue affects both the Dashboard and API in Sandbox and Production environments. Our team is actively working on a fix, and we will provide updates as soon as possible. We appreciate your patience and apologize for any inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/27/2025 10:27PM
This incident has been resolved.
IDENTIFIED
about 1 year ago - at 03/27/2025 09:53PM
Since 103/27/2025 1:27pm CT, we have been experiencing an issue where retrieving customers by ID for Business Verified Customer Records in the Retry, Document, or Suspended statuses is failing. This issue affects both the Dashboard and API in Sandbox and Production environments. Our team is actively working on a fix, and we will provide updates as soon as possible. We appreciate your patience and apologize for any inconvenience.
Latest Dwolla outages
Errors on the customers/{accoundId}/transfers endpoint - 20 days ago
Sandbox Transfer Searches Degraded - 29 days ago
Instant Payments Status Updates - about 2 months ago
Delay in processing ACH transactions and delivery of related webhooks - about 2 months ago
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